Hai Robo — Support

Get in touch

Email us and we'll help. We aim to reply within 2 business days.

Frequently asked

How do I talk to it?

Tap the eyes once, wait for the chirp, then speak — or say “hai robo” to wake it hands-free. Long-press anywhere to open Settings.

Do I need to sign in?

Yes — the AI features (chat, search, vision, translate) require Sign in with Apple or Google. Robot control and on-device features work without it.

The microphone or wake word isn't working

Open iOS Settings → Hai Robo and make sure Microphone and Speech Recognition are allowed. The always-listening toggle is in the app's Settings → Assistant → Wake word.

It won't open automatically when I dock the phone

iOS requires you to create a Shortcuts automation once. In the app: Settings → Connections → Auto-open on dock and follow the 3 steps (Shortcuts → Automation → “Charger connects” → Run “Open Hai Robo”). Opening from a locked phone is limited by iOS.

How do I export or delete my data?

In the app: Settings → Your data → Data & privacy to export (CSV/JSON) or clear everything, and Settings → Account → Delete account to permanently remove your account and server data.

Do I need the robot dock?

No. The dock is optional hardware — every feature works on the phone alone over Wi-Fi. The dock just lets Hai Robo physically turn to face you.

Cabs / food / groceries

Hai Robo opens your installed apps via links and voice — you complete checkout in those apps. Save places and favourite orders in Settings first.

“Improve my design” / screen questions

These use the optional Mac companion. Pair it (Settings → Connections → Mac companion → scan the QR code), then ask — it reads your Mac screen automatically.

Privacy & your rights

You can access (export), correct, erase, or withdraw consent for your data anytime from the app's Settings. Full details in our Privacy Policy.

Grievance Officer: Surendra Bharath Palle · admin@koreidea.com